Moms For Profit Founder, Entrepreneurship Workshops Highlight CUNY Hunter’s Summer Seminars

Manhattan, N.Y. – Workshops on small business lending, customer service, and turning hobbies into businesses and remarks from Moms For Profit founder Valerie Samuel are among the top draws planned for the Summer Months in New York.

Every year CUNY Hunter offers outstanding business seminars and this year is no exception. Local business and civic leaders will be asked to attend the seminar offerings presented by Valerie Samuel to share experiences, programs, and opportunities.

If you are ready to turn your dreams into reality, or add some spark to your existing services – you’ll want to bring a friend, or your team – and register now! I look forward to meeting you. Here is a listing of the seminars:

CUSTOMER SERVICE TRAINING FOR MANAGERS (SECUSER) $99
July 9th 2014, 5.30pm – 9.30pm

Everyone in your organization touches customers. This seminar provides behavior-changing tools that may help retain customers, and helps managers and everyone in your organization better at working with customers by practicing skill building techniques in the areas of inspiring people, managing feedback, measuring service, and recognizing excellence.

Attendees will:
1. Learn how to master appropriate internal and external email communication.
2. Learn how to develop a professional and pleasant tone of voice skills for managing calls,
asking callers to hold, transferring calls, and taking messages.
3. Learn how to provide totally outrageous customer services to delight and retain in customers.
4. Learn how to get positive word-of-mouth referrals and how to bring your customers back.
5. Learn how to increase sales.
6. Learn how to stop losing customers and how to improve your company image.
7. Learn how to increase staff morale and how to decrease turnover.

FUNDING 101: LEARN HOW FUNDING WORKS (SEFU101) $99
July 2nd, 2014, 5.30pm – 9.30pm

This seminar helps business owners prepare their businesses for funding, consider the right investor(s), understand lending criteria, provides an overview of Governor Cuomo’s Start-Up New York Tax-Free Initiative for new and expanding businesses, and assists businesses with crafting the perfect loan package based on the funding source.

Attendees will:
1. Learn how to utilize credit to grow your business.
2. Learn who is eligible for the Start-Up NY initiative.
3. Learn about EB-5 Investors: Project Financing for U.S. Developers and Businesses.
4. Discover five surprising tips to help with compiling, tracking, and analyzing financials.
5. Learn about the Small Business Administration (SBA) changes to the 504 Program.
6. Experience pitching ideas in front of their peers to sharpen presentation skills.

HOW TO TURN YOUR HOBBY INTO A BUSINESS WITH LITTLE OR NO CAPITAL! (SEHOBUS) $99
June 25th 2014, 5.30pm – 9.30pm

I have an idea- now what? This seminar is for those who have an idea that they want to turn into a business. Ideal attendees are stay at home moms who want to earn some extra income, those who are currently unemployed or underemployed but need to earn some extra income and those average salaried employees who are sick and tired of working LONG hours or are an aspiring entrepreneur yearning for more MONEY, more TIME and more FREEDOM.

Attendees will:
1. Learn how to convert your hobby into a business.
2. Learn how to define your market.
3. Learn about how to estimate start up-costs.
4. Discover the characteristics of entrepreneurs.
5. Discover basic mistakes to avoid.
6. Learn about pricing, tracking, and taxes.

To register, please call the office of Continuing Education at 212-650-3850 or visit http://www.hunter.cuny.edu/ce

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